These Terms of Service ("Terms") govern your engagement with [YOUR LEGAL ENTITY NAME] doing business as Roadition ("Roadition," "we," "us"). By engaging us for any service, you accept these Terms.
Roadition provides FMCSA compliance services including but not limited to: Audit Readiness Reviews, ongoing compliance monitoring under the Compliance Shield™ program, Emergency Audit Response, DOT Compliance Scorecards, Driver Qualification File setup, and New Entrant Safety Audit preparation. Specific scope, deliverables, and timeline for each engagement are described on our website and confirmed in writing before work begins.
Roadition is not a law firm. We do not provide legal advice. We do not represent you before the FMCSA in legal proceedings, contested violations, or revocation hearings. If your situation requires legal counsel, we will tell you and refer you to a transportation attorney. Our work product is operational and informational, not legal advice.
We are not affiliated with the Federal Motor Carrier Safety Administration, the Department of Transportation, JJ Keller & Associates, Foley Carrier Services, or any other compliance services firm. Any comparisons we make are based on publicly available information.
You agree to provide accurate, complete, and current information when engaging us, including operating authority, driver rosters, vehicle inventory, insurance certificates, and any other records we request. We rely on the information you provide. If you provide false or incomplete information, we cannot guarantee our work product.
For most engagements we need timely access to your records and timely responses to our requests. Delays on your side may extend our delivery timeline correspondingly.
You remain responsible for the safe, lawful, and compliant operation of your motor carrier business. Our services are decision-support and operational assistance. They do not transfer responsibility for compliance from you to us.
Current pricing is shown on our website. Fixed-scope engagements are billed at the price quoted at engagement. The Compliance Shield™ subscription is billed monthly in advance, per truck, at the rate quoted at signup.
Fixed-scope engagements are billed in full at the start of work unless we agree to a different schedule in writing. Subscription services are billed monthly. We accept ACH, credit card via Stripe, and check. Late payments accrue at 1.5% per month or the maximum allowed by law.
Some services require third-party fees (e.g., FMCSA UCR filing fees, state IRP fees, MVR pull costs, PSP pull costs). These are passed through to you at cost. We will disclose any pass-through costs before incurring them.
You may cancel the Compliance Shield™ subscription at any time, effective at the end of the current billing period. We do not refund partial billing periods. Fixed-scope engagements may be cancelled with prorated refund based on work completed to date, with at least one week's notice.
If we complete an Audit Readiness Review for you and you subsequently fail a DOT audit on a category that we reviewed and signed off on, we will refund the engagement fee in full. This guarantee applies only to:
The guarantee does not apply to violations outside our scope, items you failed to remediate, or compliance changes that occurred after our review.
We treat your operational records as confidential. We will not disclose your information to third parties except: (a) third-party service providers necessary to deliver your service (e.g., MVR providers, PSP providers, ELD platforms you authorize); (b) as required by law, subpoena, or court order; (c) with your written consent. We are not a covered entity under HIPAA, but we treat driver medical information with the same level of confidentiality.
You retain ownership of all your records. We will store copies of materials you share with us solely to deliver the service. Upon termination of services, we will return or destroy your records on request, except where we are required to retain them by law. We do not sell your data.
Our checklists, scorecards, report templates, the Compliance Shield™ system, and methodology are our proprietary work. Engaging us grants you a license to use the resulting deliverables for your own internal compliance purposes, but does not transfer ownership of our underlying methodology. You may not republish, resell, or commercialize our deliverables.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ROADITION'S TOTAL LIABILITY ARISING OUT OF OR RELATING TO ANY ENGAGEMENT IS LIMITED TO THE FEES PAID FOR THAT ENGAGEMENT IN THE TWELVE MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY. ROADITION IS NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DOWNTIME, FINES, OR REPUTATIONAL HARM.
This limitation does not apply to the money-back guarantee in Section 5, fraud or willful misconduct, or claims that cannot be limited by law.
You agree to indemnify and hold harmless Roadition from claims arising from: (a) your operation of motor vehicles; (b) information you provided to us that was inaccurate or incomplete; (c) your failure to implement recommendations we provided; (d) your violation of these Terms.
Either party may terminate the engagement at any time, in writing. We will deliver any work already completed up to the termination date. You remain liable for fees accrued through termination.
These Terms are governed by the laws of the State of [INSERT STATE OF YOUR LEGAL ENTITY] without regard to conflict-of-laws principles. Any dispute will be resolved exclusively in the state or federal courts located in [INSERT COUNTY, STATE]. You consent to personal jurisdiction in those courts.
We may update these Terms from time to time. Material changes will be communicated via email to active clients at least 14 days before they take effect.
Questions about these Terms? Email legal@roadition.com or write to:
[YOUR LEGAL ENTITY NAME]
[YOUR MAILING ADDRESS]
END OF TERMS